Welcome to our Remote Assistance Service. As a part of your software license purchase, we offer dedicated support. In certain situations, our customer service may need remote access to your computer for optimal assistance. To facilitate this, we utilize a program called TeamViewer, which allows us to operate your computer from a distance. This lets us see exactly what you’re experiencing and more effectively identify and resolve any issues.
A dedicated technician will temporarily connect to your computer, executing the entire installation process from start to finish via remote control. This is performed securely and accurately, ensuring everything functions as intended and providing a smooth and stress-free installation experience.
Office installation
We will handle the complete process of installation and activation for your newly purchased Microsoft Office.
Antivirus installation
We’ll take care of the installation and activation process for your newly purchased anti-virus software.