{"id":366,"date":"2023-03-08T11:22:53","date_gmt":"2023-03-08T10:22:53","guid":{"rendered":"https:\/\/keytive.com\/?page_id=366"},"modified":"2026-03-10T09:15:43","modified_gmt":"2026-03-10T08:15:43","slug":"terms","status":"publish","type":"page","link":"https:\/\/keytive.com\/ro\/terms\/","title":{"rendered":"Termeni"},"content":{"rendered":"

Keytive.com face parte din Nordkey AB (559418-0498), Kivra: 559418-0498, 106 31 Stockholm, Suedia. De acum \u00eenainte, Nordkey AB va fi denumit\u0103 \u201eKeytive.com\u201d. Pe l\u00e2ng\u0103 ace\u0219ti Termeni \u0219i Condi\u021bii, se aplic\u0103 \u0219i Politica de Confiden\u021bialitate<\/a> .<\/p>\n\n\n\n

1. Comand\u0103<\/h2>\n\n\n\n

Odat\u0103 ce a\u021bi finalizat comanda, o confirmare a comenzii va fi trimis\u0103 la adresa dvs. de e-mail. \u00cen confirmare ve\u021bi g\u0103si toate informa\u021biile despre produse, pre\u021b, facturare \u0219i adresa de livrare. Dac\u0103 exist\u0103 vreo eroare \u00een confirmarea comenzii, v\u0103 rug\u0103m s\u0103 contacta\u021bi echipa noastr\u0103 de Serviciu Clien\u021bi<\/a> .<\/p>\n\n\n\n

Confirmare de comand\u0103 lips\u0103<\/strong><\/p>\n\n\n\n

Din cauza unei defec\u021biuni tehnice sau a altor circumstan\u021be \u00een afara controlului Keytive.com, confirmarea comenzii dvs. poate \u00eent\u00e2rzia sau s-ar putea s\u0103 nu fie primit\u0103 deloc. Dac\u0103 confirmarea comenzii \u00eent\u00e2rzie mai mult de 30 de minute, v\u0103 rug\u0103m s\u0103 contacta\u021bi echipa noastr\u0103 de Serviciu Clien\u021bi<\/a>.<\/p>\n\n\n\n

2. Plat\u0103<\/h2>\n\n\n\n

Serviciile de plat\u0103 ale Keytive.com sunt procesate \u00een siguran\u021b\u0103 de Stripe, Inc. \u0219i Kustom AB, asigur\u00e2nd tranzac\u021bii sigure \u0219i fiabile. Ambele metode de plat\u0103 utilizeaz\u0103 tehnologia 3D-Secure pentru a proteja tranzac\u021biile cu cardul online.<\/p>\n\n\n\n

Stripe: Pl\u0103\u021bile procesate prin Stripe, Inc. ofer\u0103 o experien\u021b\u0103 de checkout sigur\u0103 \u0219i f\u0103r\u0103 probleme \u0219i permit finalizarea achizi\u021biilor folosind metode de plat\u0103 acceptate, cum ar fi cardurile de debit sau de credit. Mai multe informa\u021bii despre Stripe sunt disponibile aici: https:\/\/stripe.com\/<\/a>. Termenii de utilizare Stripe sunt disponibili aici: https:\/\/stripe.com\/terms<\/a>.<\/p>\n\n\n\n

Kustom Checkout: Pl\u0103\u021bile procesate prin solu\u021bia Kustom Checkout furnizat\u0103 de Kustom AB gestioneaz\u0103 interfa\u021ba de finalizare a comenzii \u0219i afi\u0219eaz\u0103 metodele de plat\u0103 disponibile pentru achizi\u021bia dumneavoastr\u0103. Kustom nu proceseaz\u0103 pl\u0103\u021bile direct; \u00een func\u021bie de metoda de plat\u0103 selectat\u0103, procesarea pl\u0103\u021bii este realizat\u0103 de un furnizor separat de servicii de plat\u0103. Prin finalizarea unei achizi\u021bii prin Kustom Checkout, sunte\u021bi de acord cu ace\u0219ti Termeni \u0219i condi\u021bii \u0219i confirma\u021bi Termenii de utilizare \u0219i Notificarea de confiden\u021bialitate a Kustom. Termenii de utilizare ai Kustom sunt disponibili aici: https:\/\/www.kustom.co\/legal\/kustom-checkout-terms-of-use<\/a> \u0219i Notificarea de confiden\u021bialitate Kustom este disponibil\u0103 aici: https:\/\/www.kustom.co\/legal\/kustom-checkout-privacy-notice<\/a>.<\/p>\n\n\n\n

Pentru a facilita procesarea pl\u0103\u021bilor, datele personale, datele de contact \u0219i detaliile comenzii pot fi partajate cu furnizorii independen\u021bi relevan\u021bi de servicii de plat\u0103. Utilizarea acestor date este reglementat\u0103 \u00een conformitate cu legisla\u021bia aplicabil\u0103 privind protec\u021bia datelor \u0219i cu politicile de confiden\u021bialitate ale furnizorilor de pl\u0103\u021bi. Keytive.com nu stocheaz\u0103 numere complete de card sau informa\u021bii sensibile de plat\u0103.<\/p>\n\n\n\n

3. Livrare<\/h2>\n\n\n\n

Bunurile digitale (cheile de produs) sunt livrate imediat la adresa de e-mail furnizat\u0103 de Client \u00een momentul comenzii. \u00cen cazuri rare, pot ap\u0103rea \u00eent\u00e2rzieri tehnice de 1\u20135 minute. Dac\u0103 nu g\u0103si\u021bi e-mailul dup\u0103 plasarea comenzii, v\u0103 recomand\u0103m s\u0103 verifica\u021bi folderul SPAM (po\u0219t\u0103 nedorit\u0103).<\/p>\n\n\n\n

Dac\u0103 timpul de livrare pentru produsele dvs. digitale dep\u0103\u0219e\u0219te \u00eent\u00e2rzierea estimat\u0103 de 5 minute, v\u0103 rug\u0103m s\u0103 contacta\u021bi imediat serviciul nostru pentru clien\u021bi. Vom investiga problema \u0219i vom lua m\u0103surile adecvate pentru a ne asigura c\u0103 primi\u021bi achizi\u021bia c\u00e2t mai repede posibil. Ne angaj\u0103m \u00eentotdeauna s\u0103 comunic\u0103m clar orice \u00eent\u00e2rzieri clien\u021bilor no\u0219tri \u0219i depunem eforturi active pentru a minimiza orice nepl\u0103ceri care pot ap\u0103rea din cauza \u00eent\u00e2rzierilor la livrare.<\/p>\n\n\n\n

4. Pre\u021buri<\/h2>\n\n\n\n

Toate pre\u021burile din magazin sunt exprimate \u00een RON \u0219i includ TVA. Ne rezerv\u0103m dreptul de a modifica pre\u021burile din cauza schimb\u0103rilor de la furnizori, erorilor tehnice, gre\u0219elilor de tipar \u00een lista de pre\u021buri \u0219i a inexactit\u0103\u021bilor rezultate din informa\u021bii incorecte, precum \u0219i dreptul de a ajusta pre\u021bul. <\/p>\n\n\n\n

Pre\u021burile afi\u0219ate \u00een magazinul \u00een limba englez\u0103 pot varia \u00een func\u021bie de \u021bara de reziden\u021b\u0103 a clientului. Moneda utilizat\u0103 pentru tranzac\u021bii va depinde de loca\u021bia clientului. Toate pre\u021burile afi\u0219ate includ TVA, iar procentul aplicabil va fi determinat de \u021bara \u00een care se afl\u0103 clientul.<\/p>\n\n\n\n

5. Informa\u021bii despre produs<\/h2>\n\n\n\n

Toate imaginile \u0219i descrierile produselor furnizate pe Keytive.com au doar scop ilustrativ. V\u0103 rug\u0103m s\u0103 re\u021bine\u021bi c\u0103 imaginile de pe Keytive.com pot diferi \u00een func\u021bie de set\u0103rile de culoare ale computerului dvs.<\/p>\n\n\n\n

6. Campanii<\/h2>\n\n\n\n

Codurile de reducere nu pot fi combinate cu alte promo\u021bii sau oferte, cu excep\u021bia cazului \u00een care se specific\u0103 altfel.<\/p>\n\n\n\n

7. Drept de retur<\/h2>\n\n\n\n

Spre deosebire de bunurile fizice, nu exist\u0103 drept de retur la achizi\u021bionarea produselor digitale. Acest lucru se aplic\u0103 tuturor bunurilor digitale care sunt trimise automat \u00een leg\u0103tur\u0103 cu o achizi\u021bie. Dreptul normal de retur de 14 zile pentru v\u00e2nz\u0103rile la distan\u021b\u0103 nu se aplic\u0103 produselor noastre din cauza naturii acestora, conform Legii privind contractele la distan\u021b\u0103 \u0219i contractele \u00eencheiate \u00een afara spa\u021biilor comerciale (2005:59, Capitolul 2 \u00a7 11:11).<\/p>\n\n\n\n

Consumatorul renun\u021b\u0103 la dreptul de retur \u00een momentul plas\u0103rii unei comenzi.<\/p>\n\n\n\n

8. Reclama\u021bie<\/h2>\n\n\n\n

Dreptul de a face o reclama\u021bie acoper\u0103 bunurile defectuoase conform legisla\u021biei aplicabile privind protec\u021bia consumatorilor. Dac\u0103 exist\u0103 o problem\u0103 cu un produs digital sau dac\u0103 lipse\u0219te un articol, Clientul trebuie s\u0103 contacteze serviciul pentru clien\u021bi Keytive.com la support@keytive.com. Legisla\u021bia acord\u0103 clientului dreptul de a face o reclama\u021bie cu privire la un produs \u00een termen de trei ani \u0219i dou\u0103 luni de la data achizi\u021biei, cu condi\u021bia ca reclama\u021bia s\u0103 fie depus\u0103 \u00eentr-un termen rezonabil dup\u0103 descoperirea defectului. La depunerea unei reclama\u021bii trebuie furnizate num\u0103rul comenzii \u0219i motivul reclama\u021biei.<\/p>\n\n\n\n

Pentru cei care doresc s\u0103 trimit\u0103 reclama\u021bia prin po\u0219t\u0103, o pot face la adresa noastr\u0103 fizic\u0103:<\/p>\n\n\n\n

Nordkey AB
Kivra: 559418-0498
106 31 Stockholm, Suedia<\/p>\n\n\n\n

Odat\u0103 ce am primit reclama\u021bia dvs., o vom analiza \u0219i v\u0103 vom informa c\u00e2t mai cur\u00e2nd posibil cu privire la decizia noastr\u0103. Dac\u0103 reclama\u021bia este aprobat\u0103, vom remedia problema, vom \u00eenlocui produsul sau v\u0103 vom oferi o rambursare, \u00een func\u021bie de circumstan\u021be.<\/p>\n\n\n\n

Keytive.com \u00ee\u0219i rezerv\u0103 dreptul de a respinge o reclama\u021bie dac\u0103 se dovede\u0219te c\u0103 produsul nu este defect conform legisla\u021biei actuale privind protec\u021bia consumatorilor.<\/p>\n\n\n\n

9. Litigiu<\/h2>\n\n\n\n

\u00cen cazul \u00een care un litigiu nu poate fi solu\u021bionat de comun acord \u00eentre serviciul pentru clien\u021bi al companiei \u0219i Client, dvs., ca \u0219i Client, v\u0103 pute\u021bi adresa Autoritatea Na\u021bional\u0103 pentru Protec\u021bia Consumatorilor<\/a> \u00een Suedia sau prin po\u0219t\u0103 la urm\u0103toarea adres\u0103:<\/p>\n\n\n\n

Allm\u00e4nna Reklamationsn\u00e4mnden
Box 174
101 23 Stockholm, Sweden<\/p>\n\n\n\n

Dac\u0103 locui\u021bi \u00eentr-o \u021bar\u0103 din UE, pute\u021bi apela la EU Online Dispute Resolution<\/a> (ODR) ofer\u0103 o platform\u0103 alternativ\u0103 pentru solu\u021bionarea litigiilor online.<\/p>\n\n\n\n

10. Limitarea r\u0103spunderii<\/h2>\n\n\n\n

Nu ne asum\u0103m nicio r\u0103spundere pentru daune indirecte care pot ap\u0103rea din utilizarea produsului. De asemenea, nu ne asum\u0103m r\u0103spunderea pentru \u00eent\u00e2rzieri\/defec\u021biuni cauzate de circumstan\u021be aflate \u00een afara controlului companiei (For\u021b\u0103 Major\u0103). Aceste circumstan\u021be pot include, de exemplu, conflicte de munc\u0103, incendii, r\u0103zboaie, decizii guvernamentale, reducerea sau lipsa livr\u0103rilor din partea furnizorului. \u00cen plus, nu ne asum\u0103m nicio responsabilitate pentru modific\u0103rile aduse produselor\/caracteristicilor produselor de c\u0103tre furnizorul respectiv \u0219i pentru al\u021bi factori care sunt \u00een afara controlului nostru.<\/p>\n\n\n\n

11. Modificarea condi\u021biilor<\/h2>\n\n\n\n

Keytive.com \u00ee\u0219i rezerv\u0103 dreptul de a modifica Termenii \u0219i Condi\u021biile \u00een orice moment \u0219i f\u0103r\u0103 aprobarea prealabil\u0103 a Clientului. Orice modificare va fi publicat\u0103 pe site. Modific\u0103rile intr\u0103 \u00een vigoare din momentul \u00een care Clientul a acceptat Termenii printr-o nou\u0103 achizi\u021bie sau vizit\u0103 pe site sau la 10 zile dup\u0103 ce Keytive.com a informat Clientul cu privire la modific\u0103ri.<\/p>\n\n\n\n

12. Altele<\/h2>\n\n\n\n

Toate informa\u021biile furnizate pe Keytive.com sunt supuse erorilor de tipar, specifica\u021biilor tehnice incorecte ale furnizorilor etc. Informa\u021biile prezentate aici nu constituie o garan\u021bie de utilitate, adecvare, garan\u021bie etc., cu excep\u021bia cazurilor \u00een care este men\u021bionat \u00een mod direct. Keytive.com \u00ee\u0219i rezerv\u0103 dreptul de a modifica toate informa\u021biile f\u0103r\u0103 notificare prealabil\u0103. Atunci c\u00e2nd cump\u0103ra\u021bi de pe Keytive.com, \u00eencheia\u021bi un contract. Pentru a \u00eencheia un contract, trebuie s\u0103 ave\u021bi cel pu\u021bin 18 ani. Dac\u0103 sunte\u021bi mai t\u00e2n\u0103r, unul dintre p\u0103rin\u021bi trebuie s\u0103 aprobe achizi\u021bia pentru ca acest contract s\u0103 fie valid.<\/p>","protected":false},"excerpt":{"rendered":"

Keytive.com is part of Nordkey AB (559418-0498), Kivra: 559418-0498, 106 31 Stockholm, Sweden. From now on Nordkey AB will be referred to as “Keytive.com”. In addition to these Terms and Conditions, our Privacy Policy also applies. 1. Order Once you have completed your order, an order confirmation will be sent to your email address. In … Cite\u0219te mai mult<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-366","page","type-page","status-publish"],"yoast_head":"\nTerms - Keytive<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/keytive.com\/ro\/terms\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms\" \/>\n<meta property=\"og:description\" content=\"Keytive.com is part of Nordkey AB (559418-0498), Kivra: 559418-0498, 106 31 Stockholm, Sweden. From now on Nordkey AB will be referred to as “Keytive.com”. In addition to these Terms and Conditions, our Privacy Policy also applies. 1. 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