{"id":56447,"date":"2025-08-20T09:52:21","date_gmt":"2025-08-20T07:52:21","guid":{"rendered":"https:\/\/keytive.com\/?post_type=product&#038;p=56447"},"modified":"2025-08-21T09:27:50","modified_gmt":"2025-08-21T07:27:50","slug":"remote-assistance","status":"publish","type":"product","link":"https:\/\/keytive.com\/fr\/product\/remote-assistance\/","title":{"rendered":"Assistance \u00e0 distance"},"content":{"rendered":"<h2>Assistance \u00e0 distance<\/h2>\n<p><span style=\"font-weight: 400;\">Notre service d\u2019assistance \u00e0 distance vous permet de commencer facilement \u00e0 utiliser votre nouveau logiciel sans avoir \u00e0 g\u00e9rer l\u2019installation vous-m\u00eame. L\u2019un de nos techniciens se connecte \u00e0 votre ordinateur lors d\u2019une session s\u00e9curis\u00e9e et chiffr\u00e9e et effectue l\u2019installation compl\u00e8te du d\u00e9but \u00e0 la fin.<\/span><\/p>\n<p>Vous pouvez suivre le processus en temps r\u00e9el et communiquer directement avec le technicien via le chat en direct si vous avez des questions. Une fois la session termin\u00e9e, votre logiciel est enti\u00e8rement install\u00e9, activ\u00e9 et pr\u00eat \u00e0 l\u2019emploi.<\/p>\n<p><span style=\"font-weight: 400;\">Ce service s\u2019applique \u00e0 tout pack Office ou logiciel antivirus achet\u00e9 sur <\/span><span style=\"font-weight: 400;\">keytive.com<\/span><span style=\"font-weight: 400;\">. La cl\u00e9 de licence n\u2019est pas incluse et doit \u00eatre achet\u00e9e s\u00e9par\u00e9ment. Le service s\u2019applique uniquement \u00e0 un seul ordinateur.<\/span><\/p>\n<h3>Comment \u00e7a marche<\/h3>\n<ol>\n<li><strong>Commander le service :<\/strong> Ajoutez l\u2019Assistance \u00e0 distance \u00e0 votre panier et finalisez votre achat.<\/li>\n<li><strong>R\u00e9servez votre horaire :<\/strong> Apr\u00e8s votre commande, vous recevrez un lien pour choisir un horaire. Pendant les heures d\u2019ouverture, vous pouvez r\u00e9server imm\u00e9diatement ou pour une date ult\u00e9rieure.<\/li>\n<li><strong>Connectez-vous \u00e0 la session :<\/strong> \u00c0 l\u2019heure r\u00e9serv\u00e9e, vous recevrez un lien pour rejoindre la session d\u2019assistance \u00e0 distance.<\/li>\n<li><strong>Installation et activation :<\/strong> Notre technicien se connecte, termine la configuration et confirme que votre logiciel fonctionne parfaitement avant la fin de la session.<\/li>\n<\/ol>\n<h3>Ce qui est inclus<\/h3>\n<ul>\n<li>Installation compl\u00e8te et activation de tout pack Office ou logiciel antivirus<\/li>\n<li>D\u00e9sinstallation correcte des anciennes versions<\/li>\n<li>Cr\u00e9ation de raccourcis sur le bureau pour un acc\u00e8s rapide (optionnel)<\/li>\n<li>Configuration de base et ajustement des param\u00e8tres<\/li>\n<li>V\u00e9rification finale pour s\u2019assurer que le logiciel fonctionne comme pr\u00e9vu<\/li>\n<li>Support et accompagnement apr\u00e8s l\u2019installation<\/li>\n<\/ul>\n<h3>Pourquoi choisir l\u2019Assistance \u00e0 distance ?<\/h3>\n<ul>\n<li><strong>Installation correcte :<\/strong> Configuration et activation effectu\u00e9es correctement d\u00e8s le d\u00e9part<\/li>\n<li><strong>Planification flexible :<\/strong> R\u00e9servez imm\u00e9diatement pendant les heures d\u2019ouverture ou pour une date ult\u00e9rieure<\/li>\n<li><strong>Techniciens exp\u00e9riment\u00e9s :<\/strong> Comp\u00e9tents sur Office, antivirus et logiciels associ\u00e9s<\/li>\n<li><strong>Processus s\u00e9curis\u00e9 :<\/strong> Sessions \u00e0 distance crypt\u00e9es via Zoho Assist<\/li>\n<li><strong>Nous faisons le travail :<\/strong> Vous n\u2019avez qu\u2019\u00e0 regarder pendant que nous configurons tout<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Laissez-nous g\u00e9rer la configuration technique afin que vous puissiez vous concentrer sur l\u2019essentiel. R\u00e9servez votre Assistance \u00e0 distance d\u00e8s aujourd\u2019hui et profitez d\u2019un d\u00e9marrage fluide et sans souci avec votre nouveau logiciel.<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Nous nous chargeons d\u2019installer et d\u2019activer votre suite Office ou votre logiciel antivirus via une session \u00e0 distance s\u00e9curis\u00e9e. Apr\u00e8s votre commande, vous recevrez un lien pour r\u00e9server l\u2019heure qui vous convient.<\/p>\n<p class=\"editor-paragraph\" data-pm-slice=\"1 1 []\">Cl\u00e9 de licence non incluse. Le service s\u2019applique uniquement \u00e0 un seul ordinateur.<\/p>","protected":false},"featured_media":56456,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"product_brand":[],"product_cat":[17],"product_tag":[],"class_list":["post-56447","product","type-product","status-publish","has-post-thumbnail","product_cat-office","","woocommerce-text-align-left","woocommerce-image-align-center","do-quantity-buttons","first","instock","taxable","shipping-taxable","purchasable","product-type-simple"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Remote Assistance - Keytive<\/title>\n<meta name=\"description\" content=\"Book Remote Assistance and let a technician handle installation, activation, and setup so your software works from the start.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/keytive.com\/fr\/produit\/remote-assistance\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Remote Assistance\" \/>\n<meta property=\"og:description\" content=\"Book Remote Assistance and let a technician handle installation, activation, and setup so your software works from the start.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/keytive.com\/fr\/produit\/remote-assistance\/\" \/>\n<meta property=\"og:site_name\" content=\"Keytive\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/keytive\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-21T07:27:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/keytive.com\/wp-content\/uploads\/2025\/08\/Remote-Assistance-Icon.png\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/keytive.com\/product\/remote-assistance\/\",\"url\":\"https:\/\/keytive.com\/product\/remote-assistance\/\",\"name\":\"Remote Assistance - 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