Retrieve Your Confirmation ID
Get your Confirmation ID using our automated service
Enter your Installation ID, and our automated service will retrieve your Confirmation ID for you.
The service is free and typically takes less than a minute.
If you prefer, you can manually retrieve your Confirmation ID by following the instructions in your software’s activation window.
You can optionally take a screenshot of your Installation ID and upload it using the “Camera” button.
Need help?
If you encounter any issues during activation, contact our customer support team for assistance. To resolve your issue faster, include a photo or screenshot of your Installation ID and/or any error messages. Click the button below to get in touch with our customer support team.
Frequently asked questions
1. What should I do if I can’t get my Confirmation ID?
If the automated service doesn’t work, click the button above to contact our support team. We can assist you with retrieving your Confirmation ID or resolving any activation issues.
2. Where can I find my Installation ID?
Your Installation ID is shown in the activation window of your software after selecting “Activate by Phone.”
If you cannot find the activation window, open any of the applications, such as “Word,” and go to the “Accounts” tab located in the bottom-left corner. Then, click on the “Activate” box, and the activation window will reappear.